Terms of Services

Version of Novembre 4th, 2019

We have written these Terms of Service (referred to as the "Terms") so that you have full knowledge of the rules that govern your relationship with us. We have done our utmost to avoid legal jargon, but be aware that these Terms are read like a traditional contract. There is a good reason for this: these Terms are indeed a binding contract between you and Intactile SAS. We invite you to read them carefully.

The use of the Software implies unreserved acceptance of the conditions described below, which Intactile reserves the right to modify at any time.

Any cancellation of any of these terms of use of the Software will not affect the others that will remain fully effective.


Intactile SAS

Simplified Joint Stock Company with a capital of 60,000 euros

Head office : 20, rue du Carré du Roi – 34000 Montpellier - France

SIREN ID : 433 268 091

433.268.091 RCS Montpellier

VAT N° : FR 17 433 268 091

Phone: +33 (0)9 86 45 91 65


Stemic (hereinafter referred to as "the Software") is an online software available on, designed and developped by the company Intactile SAS (hereinafter referred to as "Intactile"), and allowing to map situations or issues and understand their complexity.

Users can create themselves an account for their personal needs (personal account).

Use of the Software is free of charge.

Users freely choose the data they wish to keep in their confidential space.


This software offers several features to users :

  • Mapping : Schematize as a graph of situations or issues.
  • Formalize : Enrich graphs with categories and properties.
  • Visualize : Take a step back to perceive an overview.
  • Exchange : Explain a point of view thanks to the realized schema.

How to register and use on Stemic

Access to the Software is open to anyone.

When registering on the Software, the user indicates a name , a firstname, chooses an identifier (formalized by a valid e-mail address) and a password. The password must be 8 or more characters including at least one uppercase, one lowercase, one number, and one special character. The user must keep his username and password that will be useful for any access to his personal account on the Software.

The password must be chosen by the user so that it can not be guessed by a third party. The user undertakes to preserve its confidentiality. The user agrees to immediately notify Intactile of any unauthorized use of its information. Intactile can not be held responsible for any damage caused by the use of the password and the identifier by an unauthorized person.

The e-mail address provided by the user as identifier will be used for the confirmation of his account creation, for the procedures of password modification, and possibly to contact the user about a feedback or bug or his personal data.

Intactile reserves the right to terminate, without notice or indemnity of any kind, any account on the Software that is the subject of illegal or fraudulent use (dissemination of racist, xenophobic, abusive, etc.) or counterwise to these Terms.

The use of the service requires a connection and an internet browser. The browser must be configured to allow session cookies, the only cookie used being for storing the user's language (French or English) .

Modification and evolution of Stemic

Intactile reserves the right to modify or suspend, without notice, the Software for reasons of maintenance or for any other reason deemed necessary. An information page is then displayed to the user indicating this unavailability.

The unavailability of the Software does not give right to any compensation.

These terms of use may be amended at any time without notice, depending on changes to the Software, changes in the law, or any other reason deemed necessary.

Processing of personal data

Intactile undertakes to take all necessary measures to ensure the security and confidentiality of the information provided by the user.

Intactile guarantees to the Software users the rights of access, rectification and opposition provided for by law n ° 78-17 of January 6, 1978 relating to data, files and freedoms.

Intactile undertakes not to operate any commercialization of the information transmitted by the user using the Software, and not to communicate it to third parties, except in cases provided for by law.

The information transmitted by the user remains under his control. He can at any time modify or delete them. He may choose to delete all information from his account by deleting his account on the Software. The only kept information are to answer any disputes and the statistical needs of the Software.

Any request concerning the personal data of the user is made to the privacy responsible of Intactile at the e-mail address

For more information on the processing of personal data, we invite you to consult the dedicated page on

Commitments and responsibility

Intactile undertakes to take all necessary precautions to preserve the security of the data collected from the user, and in particular to prevent them being distorted, damaged or unauthorized third parties having access to them.

The data kept by the user in his storage space remain his exclusive responsibility. The use of the storage space does not exonerate the user of the conservation of any data which he could have deposited a copy in this space.

It is reminded that any person making a false declaration for himself or for others is liable, in particular, to the penalties provided for in Article 441-1 of the French Penal Code, providing for penalties of up to three years imprisonment and 45,000 euros fine.

According to the provisions of French Article 3 of Ordinance No. 2005-1516 of 8 December 2005 as amended, these general terms and conditions apply to all users of the Software.